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Terms and Conditions
In these Terms and Conditions,
“We”,” Our”, “us” means T Two Luxe Collections or in short as “T2”
“Site” means the website of www.t2.com.my
The following sets out the terms and conditions under which you may use T TWO LUXE COLLECTIONS website (www.t2.com.my) (“Site”). Access to and use of this site for the goods and services available on this website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
This site is offered to public on a temporary basis and we reserve the rights to withdraw or amend the services without any prior notice. We will not be held liable in the case of the site is unavailable at any time or for any period. We reserve the rights to limit or restrict access to some parts or certain parts of the site.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. T2 will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The use of automated systems or software to extract data from this Website for commercial purposes, ('screen scraping') is prohibited without license.
Intellectual Property, Software & Content
The intellectual property rights in all software and content made available to you on or through this Website remains the property of T2 or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by T2 and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by T2 or its licensors as seen on www.t2.com.my. Trademarks of T2 belonging to T2 while trademarks of Taratata Bijoux belonging to Taratata Bijoux. No license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of T2.
The following terms and conditions apply for the registration of use for this site:
You held responsibility for the accuracy of the registration information of your account. You must keep any user name and password allocated to you confidential, and we are entitled to assume that anyone using that user name and password is you.
T2 reserves the right to terminate your accounts if you are seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupt any of our services in any way.
When you publish content or information on T2 site, it means that you are allowing everyone, including other Website users, to access and use that information, and to associate it with you (i.e. your name and profile picture). We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).
We always appreciate your feedback or other suggestions about T2, but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).
The Service provides you with the ability to interact with social media services, such as through Facebook “Like” buttons, Twitter and otherwise. These features may enable integration and/or access to your social media accounts. We do not control those social media services, your profiles on those services, modify your privacy settings on those services or establish rules about how your personal information on those services will be used. You and the social media service providers are in control of those issues, not T2. You are encouraged to read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features made available to you on our Service. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.
If you sign into any area of this Website or any other service that uses a single-sign on (e.g. Facebook Connect) on a public computer (e.g. at a university, public library etc,) and do not sign out, someone else who uses that computer after you may be able to access your T2 account(s). We therefore advise you to ensure you log out of all services when you have finished using a public computer.
Where you access the Website using a mobile device (e.g. a phone or tablet) through a web browser or an app, depending on your settings you may stay signed on from that device. This means that someone else with access to your device may be able to access your T2 account(s). You should protect the device with a password, and if your device is lost or stolen, use remote wipe facilities (if available) to clear all personal information on your device, and change the password(s) for your T2 account(s).
Terms of Sale
By placing an order for any goods on our Website, you are offering to purchase the goods on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Shipping notice for further information.
In order to contract with T2 you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. T2 retains the right to refuse any order made by you.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign goods and services may fluctuate. All prices advertised are subject to such changes.
a. Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and acknowledged by us.
b. Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any products which you have ordered or the product(s) which you have ordered is no longer in stock, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or replace your order with product of same value with your consent or cancelling your order. If we are unable to contact you we will treat the order as cancelled. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
The issuer of your credit or debit card may charge currency conversion or other fees in relation to your order. You should check with the issuer of your credit or debit card for details of any such fees.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies
Upon receiving your order we carry out a standard pre-authorisation check on your credit or debit card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once your payment has been approved.
d. Discount Codes
e. Gift Vouchers
Return and Refund
We will not accept any returns or refund for any other reasons besides you receiving defective item or wrong item. Please choose your products wisely and feel free to check with us for any inquiry prior to your purchase.
If you happen to receive our products in defective condition or a wrong product is delivered to you, kindly contact us via cs@T2.com.my within 7 days upon receipt of our product(s). Returns requests are only accepted within 7 days upon receipt of our product(s) as per the delivery date provided by our carriers.
Kindly describe your situation and provide us with supporting pictures in your email which we will be able to assist you better. We will then process the refund or replacement (if available) to you the soonest possible.
In order for us to process the refund/replacement, kindly courier back to us the product(s) in its original packaging (paper bag and dust bag) with tags intact, unworn, unaltered and are purchased directly from us. Postage in the event of a return is to be borne by the buyer.T2 reserves the rights to reject any return requests that are deemed unfit and does not meet the condition mentioned above.
Once we have processed and confirmed your refund/replacement, you will expect the refund or replacement within 7 working days. If replacement is not possible, please note that T2 does not have a cash refund policy, hence, any return will be in the form of a store credit only. Kindly note that store credit will be valid for 60 days from the time of issue, any unclaimed store credit will be forfeited after this time period. Store credit can only be utilized in one transaction; any excess or unutilized amount will not be refunded.
Disclaimer of Liability
All express or implied guarantees, warranties, representations, or other terms and conditions relating to these Terms of Service or their subject matter, not contained in these Terms of Service, are excluded from these Terms of Service to the maximum extent permitted by law. The materials displayed on this Website is provided without guarantees, conditions warranty as to its accuracy, hence, T2 hereby expressly exclude all guarantees, conditions and warranties and other terms which might otherwise be implied by statue, common law or the law of equity and shall not be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive, or incidental damages, or damages as a result of inability of use of this Website or the Linked Sites irrespective of whether those damages were foreseeable or arise in tort, contract, equity, statue, restitution, common law or otherwise
Linking To This Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to Ownership of Trademarks, Images of Personalities and Third Party Copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party goods, services and/or locations featured on this Website are in no way associated, linked or affiliated with T2 and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the goods and services and is in no way an assertion that such goods or services are endorsed by or connected to T2.
You agree to indemnify, defend and hold harmless T2, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Service.
T2 shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Malaysia. In the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the non-exclusive jurisdiction of the Malaysia courts.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and T2.